Introduction
This Privacy Policy describes how Matrix Systems India collects, uses, shares, protects, or processes your personal data through www.matrixsystemsindia.com (“Platform”).
By using the Platform, you consent to this Privacy Policy and agree to be governed by Indian laws.
Collection of Information
We collect personal information such as:
- Name
- Address
- Phone number
- Email ID
- Identity proof (if required)
Sensitive personal data may be collected with consent, including payment details or biometric information, as per applicable laws.
Usage of Information
We use personal data to:
- Provide requested services
- Improve user experience
- Resolve disputes
- Send updates and offers
- Detect fraud and enforce policies
Sharing of Information
We may share information with:
- Group companies and affiliates
- Sellers and service providers
- Government or law enforcement agencies when legally required
Security Precautions
We follow reasonable security practices to protect your data. However, internet transmission cannot be guaranteed as fully secure.
Data Retention & Deletion
You may request account deletion. Data is retained only as required by law or for legitimate business purposes.
User Rights
You may access, update, or correct your personal information through the Platform.
Consent
By using the Platform, you consent to the collection, use, and processing of your data. Consent can be withdrawn by contacting us.
Policy Updates
We may update this Privacy Policy periodically. Continued use of the Platform implies acceptance of the updated policy.
Grievance Officer
Details will be provided upon request.
Contact:
Phone: Monday – Friday (9:00 AM – 6:00 PM)