Support

Customer Support & Complaint Registration

Log your service request and our technical team will respond within 24 working hours.

Need Technical Assistance?

Use this portal to register service complaints related to hardware,
network, surveillance, or software systems.

Our support engineers will review your request and respond quickly
with a resolution plan.

How Our Support Process Works

Simple. Trackable. Transparent.

Submit Complaint

Fill the service request form with issue details.

Ticket Generated

Unique ID is created for tracking.

Engineer Review

Our technical team diagnoses the issue.

Issue Resolved

Resolution delivered and ticket closed.

Register Your Complaint

Please provide accurate information so our team can assist you quickly.

Matrix Systems India is a technology solutions provider delivering reliable IT infrastructure, networking, security, and managed services for businesses, institutions, and organizations. We focus on stability, performance, and long-term support.

Address Business

Matrix Systems India
No. 41, 4th Cross,
Sirur Park Road,
Malleshwaram,
Bengaluru – 560003

Contact with us
Working time

Monday – Saturday: 9:00 AM – 6:00 PM
Sunday & Public Holidays: Closed